GenAI for Non-coders
Learn how to confidently understand, scope, and collaborate on Generative AI solutions for clients—without writing a single line of code.
About this course
Digital of Things is offering this beginner-level in partnership with Synaptix Solutions, a 1-day foundation course into Generative AI for non-coders.
At a beginner level, this course is suitable for people who are:
- Business leaders and managers keen to leverage GenAI without a coding background.
- Product managers, designers or marketers wanting to understand AI fundamentals.
- Customer‐experience professionals exploring AI‐driven engagement.
- Anyone seeking a structured, hands‐on introduction to GenAI.
If you are looking for an intermediate or advanced level course, contact us to find out more.
What are you going to learn?
● What is GenAI and where did it come from;
● Why and when to use AI;
● Methods used to identify whether a customer needs a chatbot or copilot or agent;
● Practices of how to define requirements with clients what GenAI they need;
● How to help clients co-create their GenAI solution to determine if they actually need it.
Course modules
Day 1 | MORNING | Theory & Discussion
Module 1 - What is AI 1.0 vs AI 2.0 vs AI 3.0?
Module 2 - Chatbot, Copilot & Agent – what sets them apart
Module 3 - Low‐Code/No‐Code vs Enterprise GenAI
Module 4 - LLM Capabilities and Limitations
Day 1 | AFTERNOON | Working with clients
Module 5 - Designing client proposals with Tech Teams
Module 6 - Guardrails for Awesome Customer Experiences
Module 7 - Human‐in‐the‐Loop Design Patterns – LLM Memory & Databases
Module 8 - Scoping a GenAI solution with a client
Questions and answers - Burning questions to wrap up the day
Is this the right course for you?
DOT Academy is offering this beginner‐level, half‐day foundation course in Generative AI for non‐coders. Suitable for:
● Business leaders and managers keen to leverage GenAI without a coding background;
● Product managers, designers or marketers wanting to understand AI fundamentals;
● Customer‐experience professionals exploring AI‐driven client briefs;
● Anyone seeking a structured, hands‐on introduction to GenAI.
If you require a deeper, developer‐level programme or a full‐day workshop, please contact us for advanced options.
